CDK Global Research Reveals Impacts of Customer Experience Roles in Automotive Retail Industry

CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, announced today new research findings on the evolving Customer Experience (CX) Manager role in dealerships, specifically how women are finding success in such roles and the overall impact of CX roles on customer retention and dealer success. For the past several years, CDK has researched key topics influencing women